Frequently Asked Questions

What is included in my registration fee?

• Two expert-led professional development trainings 
  
• A personal leadership assessment and report 
  
• Chapter leadership best practices discussions 
  
• Leadership meeting with your board liaison (chapter delegates) 
  
• Three meals 
  
• Networking reception 
  
• Speed networking 
  
• Council Meeting 
  

Is there a virtual offering for this Leadership Summit?

No. The 2024 Spring Leadership Summit will be an in-person event only. 

Is there a COVID-19 policy?

Attendees are encouraged to use common sense and take personal precautions to stay safe and comfortable at the event. By registering for this event, you choose to accept the risk of being exposed to, contracting, and/or spreading COVID-19 or any other viruses or illnesses shared by humans. Review our events policy here.

I need to submit a request to my employer to cover the cost. Does CREW Network have a form I can use?

Yes! CREW Network has a template available to ask your employer to support your participation.  Download the sample letter via CREWbiz (CREW member login required).

Is there a room block at the venue?

The Spring Leadership Summit is being held at the Westin Charlotte. CREW Network has contracted a limited number of hotel rooms at this venue. Learn more and book here. 

 The discounted room rate will be offered until Monday, June 3, at 5 p.m. Central time. To ensure that every attendee has an opportunity to reserve a room, detailed information on where to reserve a room in the CREW Network block (at the discounted rate) is included in your SLS confirmation email and can also be accessed via the link above.

Does CREW Network offer hotel bookings, airport transportation or other similar services?

No. Be aware of unauthorized vendors. CREW Network will never contact you to offer hotel bookings, airport transportation or other similar services. All hotel reservations should be made directly via the meeting registration link provided to you in your Summit registration confirmation or posted on our website, or by contacting a member of the CREW Network staff. If you have questions about how to book a room at the Summit venue, please contact our staff at +1 (785) 832-1808 or email crewnetworkevents@crewnetwork.org for assistance.

Beware of Unauthorized List Sales Claims

Please be aware that CREW Network does not sell the lists of attendees or exhibitors to anyone at any time. Should you receive unsolicited emails from people claiming to have the attendee list, you are encouraged to forward them to support@crewnetwork.org, where they will be analyzed for tracing and further action.

What is the refund policy?

All requests for cancellations are subject to a $50 USD administrative fee and must be submitted to CREW Network in writing by May 31, 2024. No refunds will be issued after May 31, 2024. Please send requests by email to crewnetworkevents@crewnetwork.org. 

Substitutions are allowed for the program in its entirety but are not permitted for individual sessions. Substitutions may be requested via email to crewnetworkevents@crewnetwork.org or at the onsite registration desk. If applicable, differences in registration rates (member/nonmember) must be paid prior to or at the event.

What is the recommended attire?

Business casual attire is recommended. Session rooms are often cool, and attendees are advised to dress in layers. 

My chapter has given me a scholarship to pay for the registration. How do I use it?

Your chapter will need to submit payment for your registration, or they may expect you to register and request reimbursement. Please check with the appropriate chapter/company contact to confirm this process. 

What is the attendee list and photography policy?

By registering for this event, you are giving CREW Network permission to include your name, employer, and CREW Network chapter affiliation (if applicable) on attendee lists. Please note that CREW Network does not sell attendee contact information to any third party. In addition, by virtue of attending the event, CREW Network has permission to use any photos, videos, or images captured onsite for future promotional purposes. Due to privacy regulations, if you are a resident of the UK or EU and would not like to be photographed, please contact Laura Lewis at LauraL@crewnetwork.org.

Can I download an attendee list?

No. CREW Network is responsible for the privacy of personal data for our members, and this is a priority for our organization. To protect our attendees and prevent the distribution of contact information for bulk emails and electronic spamming, CREW Network does not allow the attendee list to be downloaded. CREW Network members may access full contact information via CREWbiz by clicking on the name of any member attendee. 

I registered for the Leadership Summit, but I cannot find my receipt. Can I access it online?

Yes! Download and print your CREW receipts via your account page under Invoices> Paid Invoices.

I want to register for the Leadership Summit, but I don't know my password. Should I create a new record?

No. First try the forgot password tool and enter in any email addresses you might have used previously to see if you have an existing account. Login instructions will be emailed to that account if you have a record. If you no longer have access to that email address, please contact the CREW Network global headquarters at +1 (785) 832-1808. All CREW members (past and present) have an account. 

If you have never been a member and there is no existing account associated with your email address, you should follow the prompts to create a new account..

I know I have an account and a password, but the email is an old email which I cannot access. Who can help me?

Call the CREW Network global headquarters at +1 (785) 832-1808 or email crewnetworkevents@crewnetwork.org for assistance.

Who do I contact for special accommodations?

If you require special accommodations (hearing/visually impaired, etc.) to fully participate, please email a written description of your needs by no later than May 30, 2024, to crewnetworkevents@crewnetwork.org.