Registrant FAQS

Is there a virtual offering for this Leadership Summit?  

No. The 2024 Spring Leadership Summit will be an in-person event only.  

I attended the 2023 Spring Leadership Summit in Oklahoma City. Do I need to retake the Take Flight assessment? 

If you did attend the 2023 Spring Leadership Summit in Oklahoma City, you do not need to re-take the assessment and should already have your result report from Take Flight Learning! Your existing “Bird Style” report can be used for this next level of training (on your leadership styles) with Merrick Rosenberg at the Winter Leadership Summit.

Is there a COVID-19 policy?  

Attendees are encouraged to use common sense and take personal precautions to stay safe and comfortable at the event. By registering for this event, you choose to accept the risk of being exposed to, contracting, and/or spreading COVID-19 or any other viruses or illnesses shared by humans. Review our events policy here.

 Is there a room block at the venue? 

The Spring Leadership Summit is being held at the Hilton Fort Worth, 815 Main St, Fort Worth, TX 76102, United States. CREW Network has contracted a limited number of hotel rooms at this venue. Learn more and book here. The discounted room rate will be offered until January 15, 2024. To ensure that every attendee has an opportunity to reserve a room, you must be registered for the event to make a hotel room reservation in our room block. 

Does CREW Network offer hotel bookings, airport transportation or other similar services? 

No. Be aware of unauthorized vendors. CREW Network will never contact you to offer hotel bookings, airport transportation or other similar services. Please be aware of scams where someone calls or emails acting as a lodging coordinator or travel partner. All hotel reservations are to be made directly via the meeting registration link we send you or post on our website, or by contacting a member of the CREW Network staff. If you have questions about any unauthorized solicitation, please contact our staff at +1 (785) 832-1808 or email crewnetworkevents@crewnetwork.org for assistance. Beware of Unauthorized List Sales Claims Please be aware that we do not sell the lists of attendees or exhibitors to anyone at any time. Should you receive unsolicited emails from people claiming to have the attendee list, you are encouraged to forward them to support@crewnetwork.org, where they will be analyzed for tracing and further action. 

What is the refund policy? 

All requests for cancellations are subject to a $50 USD administrative fee and must be submitted to CREW Network in writing by January 24, 2024. No refunds will be issued after January 24, 2024. Please send requests by email to crewnetworkevents@crewnetwork.org. 

 Substitutions are allowed for the program in its entirety but are not permitted for individual sessions. Substitutions may be requested via email to crewnetworkevents@crewnetwork.org or at the onsite registration desk. If applicable, differences in registration rates (member/nonmember) must be paid prior to or at the event. 

What is the recommended attire? 

Business casual attire is recommended. Session rooms are often cool, and attendees are advised to dress in layers. 

What is the attendee list and photography policy? 

By registering for this event, you are giving CREW Network permission to include your name, employer, and CREW Network chapter affiliation (if applicable) on attendee lists. Please note that CREW Network does not sell attendee contact information to any third party. In addition, by virtue of attending the event, CREW Network has permission to use any photos, videos, or images captured onsite for future promotional purposes. Due to privacy regulations, if you are a resident of the UK or EU and would not like to be photographed, please contact Laura Lewis at LauraL@crewnetwork.org. 

Can I download an attendee list? 

No. CREW Network is responsible for the privacy of personal data for our members, and this is a priority for our organization. To protect our attendees and prevent the distribution of contact information for bulk emails and electronic spamming, CREW Network does not allow the attendee list to be downloaded. CREW Network members may access full contact information via CREWbiz by clicking on the name of any member attendee. My chapter has given me a scholarship to pay for the registration. 

How do I use it? 

Your chapter will need to submit payment for your registration, or they may expect you to register and request reimbursement. Please check with the appropriate chapter/company contact to confirm this process. 

I want to register for the Leadership Summit, but I don't know my password. Should I create a new record? 

No. First try the forgot password tool and enter in any email addresses you might have used previously to see if you have an existing account. Login instructions will be emailed to that account if you have a record. If there is no existing account, you should follow the prompts to create a new account. 

I know I have an account and a password, but the email is an old email which I cannot access. Who can help me? 

Call the CREW Network global headquarters at +1 (785) 832-1808 or email crewnetworkevents@crewnetwork.org for assistance. 

I registered for the Leadership Summit, but I cannot find my receipt. Can I access it online? 

Yes! Download and print your CREW receipts via your account page under Invoices > Paid Invoices. 

Who do I contact for special accommodations? 

If you require special accommodations (hearing/visually impaired, etc.) to fully participate, please email a written description of your needs to crewnetworkevents@crewnetwork.org.

 I need to submit a request to my employer to cover the cost. Does CREW Network have a form I can use? 

 Yes! CREW Network has a template available to ask your employer to support your participation.  Download the sample letter via CREWbiz (CREW member login required). 

 My chapter has given me a scholarship to pay for the registration. How do I use it? 

 Your chapter will need to submit payment for your registration, or they may expect you to register and request reimbursement. Please check with the appropriate chapter/company contact to confirm this process.