Registrant FAQS

•  The Arizona Grand Resort & Spa has a select block of rooms for CREW Network Emerging Leaders Retreat attendees at a discounted rate. After you are registered for the Retreat, you may book your room reservation in the discounted room block until it is filled or by April 22, 2024, whichever occurs first. 
  
•  Reserve your room at the Arizona Grand Resort & Spa HERE
  

 Please note: The discounted CREW Network room rate is $199.00 plus 12.57% state and local taxes and fees. Rooms booked at the venue after the deadline will be at the current rate published on the Arizona Grand Resort & Spa’s website 

 For assistance booking your room at the venue, please contact Sherie Howell. 

 Plan your transportation 

 Sky Harbor International Airport is the closest airport to the venue.

 I need to submit a request to my employer to cover the cost. Does CREW Network have a form I can use? 

 Yes! CREW Network has a template available to ask your employer to support your participation.  Download the sample letter via CREWbiz (CREW member login required). 

What is the recommended attire? 

 Business casual attire is recommended. Session rooms are often cool, and attendees are advised to dress in layers.  

 

What is the attendee list and photography policy? 

 By registering for this event, you are giving CREW Network permission to include your name, employer and CREW Network chapter affiliation (if applicable) on attendee lists. Please note that CREW Network does not sell attendee contact information to any third party. In addition, by virtue of attending the event, CREW Network has permission to use any photos, videos, or images captured onsite for future promotional purposes. Due to privacy regulations, if you are a resident of the UK or EU and would not like to be photographed, please contact Laura Lewis at LauraL@crewnetwork.org. 

 Can I download an attendee list? 

 No. CREW Network is responsible for the privacy of personal data for our members, and this is a priority for our organization. To protect our attendees and prevent the distribution of contact information for bulk emails and electronic spamming, CREW Network does not allow the attendee list to be downloaded. CREW Network members may access full contact information via CREWbiz by clicking on the name of any member attendee. 

 My chapter has given me a scholarship to pay for the registration. How do I use it? 

Your chapter will need to submit payment for your registration, or they may expect you to register and request reimbursement. Please check with the appropriate chapter/company contact to confirm this process. 

 I need to register multiple people. Do I have to do them individually? 

 No. Online registration allows for up to 15 people to be registered in one transaction. Follow the prompts to select the first person's fees, answer dietary/ADA questions and you will see an "Add Registrant" button which can be clicked to select from existing records in the CREW Network database or to add a record to the CREW Network database. Select the appropriate registration fees and sessions, answer questions and either continue adding more individuals or go to the checkout to pay. View this video for more help.    

 I want to register, but I don't know my password. Should I create a new record? 

 No. First try the forgot password tool and enter in any email addresses you might have used previously to see if you have an existing account. Login instructions will be emailed to that account if you have a record. If you no longer have access to that email address, please contact the CREW Network global headquarters at +1 (785) 832-1808. All CREW members (past and present) have an account. If you have never been a member and there is no existing account associated with your email address, you should follow the prompts to create a new account. 

 I know I have an account and a password, but the email is an old email which I cannot access. Who can help me? 

 Call the CREW Network global headquarters at +1 (785) 832-1808 or email crewnetworkevents@crewnetwork.org for assistance. 

 I registered, but I cannot find my receipt. Can I access it online? 

 Yes! Download and print your CREW receipts via your account page under My Invoices & Receipts > Closed Invoices. 

 Who do I contact for special accommodations? 

 If you require special accommodations (hearing/visually impaired, etc.) to fully participate, please email a written description of your needs by no later than April 30, 2024, to crewnetworkevents@crewnetwork.org.